Privacy Policy

1. Who we are

Pihanuna LLC (“Pihanuna,” “we,” “us,” or “our”) is a Wyoming limited liability company with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States. Contact: [email protected], (928) 216-7209.

2. Scope

This Policy applies to personal information processed through our website, client accounts, contact forms, project request tools, and related communications in the United States. It does not apply to third-party websites or services that we do not control.

3. Information we collect

Information you provide

• Name, email address, phone number, and company name
• Account credentials (passwords are stored as irreversible hashes)
• Messages, project descriptions, budgets, and timelines you submit
• Billing and contracting details when you engage us for services

Information collected automatically

• IP address, browser type, device type, and approximate location
• Pages viewed, referring URLs, and basic usage diagnostics
• Security logs related to authentication and rate limiting

4. How we use information

• Respond to inquiries and prepare proposals
• Create and administer client accounts
• Deliver contracted software services and support
• Improve website performance, security, and reliability
• Comply with legal obligations and enforce our agreements
• Send service-related notices (not unrelated marketing spam)

5. Legal bases and U.S. state privacy notices

We process personal information as needed to operate our business, perform contracts, pursue legitimate business interests (such as securing our systems), and comply with law. Residents of certain U.S. states (including California under the CCPA/CPRA, and other states with similar laws) may have rights to know, access, correct, delete, or opt out of certain data practices. Pihanuna does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are commonly defined under U.S. state privacy laws.

To exercise privacy rights, email [email protected] with the subject line “Privacy Request.” We may verify your identity before fulfilling a request.

6. Cookies and similar technologies

We use essential cookies for authentication and security (including our session cookie). We may use limited analytics or preference cookies if enabled on the site. See our Cookie Policy for details.

7. Sharing of information

We may share information with:

• Service providers who host infrastructure, email, or analytics under contractual confidentiality obligations
• Professional advisors (legal, accounting) when necessary
• Authorities when required by law or to protect rights and safety
• Successors in a merger, acquisition, or asset transfer, subject to continuity of privacy protections

We do not sell your personal information.

8. Retention

We retain personal information for as long as needed to provide services, maintain accounts, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. Contact submissions and project records are typically retained for the life of the business relationship plus a reasonable archival period unless a valid deletion request applies and no legal hold exists.

9. Security

We use administrative, technical, and organizational safeguards appropriate to the nature of the data, including hashed passwords, HTTPS, access controls, and rate limiting. No method of transmission or storage is completely secure; you use the site at your own risk to that extent.

10. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where a higher age applies). If you believe a child provided information, contact us to request deletion.

11. International visitors

We are based in the United States. If you access the site from outside the U.S., you understand that information may be processed in the United States, where laws may differ from those in your country.

12. Changes

We may update this Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after updates constitutes acceptance of the revised Policy where permitted by law.

13. Contact

Privacy questions: [email protected]
Mail: 30 N Gould St Ste R, Sheridan, WY 82801, United States